Get all the details you need about shipping options, costs, and delivery times for your orders.
We currently ship to:
Delivery charges are calculated based on the destination country and the total value of your order. Here is a breakdown of our delivery policy:
Please note that if you place a personalized order, it may take an additional 1-3 business days for manufacturing before your order is shipped. This ensures that we meet your specifications and deliver a product that you will love.
To ensure a smooth checkout process, please select the correct country on the cart page before proceeding to checkout. If you have any items in your cart that have delivery restrictions, you will not be able to complete the checkout process until those items are removed or the country is changed to one where those items can be shipped.
All standard orders are processed within 1-2 business days. You will receive a confirmation email once your order has been shipped, along with tracking information so you can monitor your delivery.
For international orders, please note that customs duties and taxes may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in the shipping cost.
If you have any questions or need assistance regarding your delivery, please feel free to contact our customer service team at sales@ekirabo.com. We are here to help!